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Features

Everything you need to capture, sell, and book — in one platform.

OnCall is one product, not nine integrations. Below is every shipped feature, organized by the job your AI is doing.

CAPTURE

Make sure no lead slips through

AI answers every inbound call, every chat, every web form, 24/7.

  • AI inbound receptionist (per-tenant phone number, 23 industry templates)
  • Web chat widget (embeddable on any site)
  • Form-capture endpoint (Zapier-compatible JSON or form-encoded)
  • Voicemail fallback when AI is paused
  • After-hours routing per number
  • Emergency keyword detection + escalation
  • 24/7 availability, every day of the year
SELL

Turn leads into qualified prospects

Outbound calling, automated follow-up sequences, smart lead scoring.

  • Outbound AI sales calling (CSV upload + campaign launch)
  • 14-day SMS + email follow-up sequences (channel: SMS, email, or both)
  • Lead intelligence + scoring (hot / warm / nurture / unqualified)
  • Custom qualification questions per business (cap 8)
  • Knowledge base + AI training (PDF + URL import)
  • AI playground for testing scripts (Haiku, 200 prompts/day)
  • Per-lead conversation timeline (calls, SMS, email, web chat in one view)
BOOK

Convert prospects into appointments

Real-time calendar sync, multi-platform support, automatic confirmations.

  • Google Calendar OAuth integration (multi-calendar select)
  • Calendly webhook integration
  • Internal booking flow with .ics email fallback
  • Real-time freebusy availability check before AI commits to a slot
  • Reschedule + cancel flows
  • SMS + email confirmation with booking details
SYNC

Send leads where you already work

Native and Zapier-mediated CRM integrations. HMAC-signed delivery.

  • OnCall Sync — outbound CRM webhooks
  • HubSpot via Zapier preset
  • GoHighLevel native preset
  • Pipedrive via Zapier preset
  • Salesforce via Zapier preset
  • Make.com preset
  • Custom webhook (your tool)
  • 10 event types (lead.created, lead.qualified_hot, call.completed, booking.created, …)
  • HMAC-signed delivery, retry queue, delivery log
CONFIGURE

Set up in 5 minutes, customize when ready

Smart defaults out of the box. Edit anything, anytime.

  • 23 industry-specific AI templates (auto-applied at signup)
  • 8 curated voices + 3 humanness profiles (Standard, Natural, Hyper-Real)
  • 4 AI disclosure modes (legal-compliance-aware)
  • Smart defaults applied automatically per industry
  • Customize voice, KB, sequences, qualifications anytime
  • Per-tenant business hours + timezone
COMPLY

Built for trust

Compliance baked into every call, every text, every region.

  • TCPA-compliant SMS opt-in flow
  • DNC list scrubbing (federal + tenant-uploaded)
  • State-by-state outbound time-of-day enforcement (NANPA + 9 strict states + CRTC)
  • 4 AI disclosure modes for jurisdiction-specific needs
  • HIPAA-conscious for medical verticals (no PHI storage)
  • SOC2-ready audit logs (operator hash-chain)
  • Recording retention controls (30 / 90 / 365 days / forever)
MEASURE

See what's working

Built-in dashboards. Industry benchmarks. CSV export.

  • Tenant analytics dashboard
  • Conversion funnel: call → qualified → booked
  • Lead source breakdown (call, chat, form, outbound)
  • Sequence performance stats
  • Knowledge gaps (questions AI couldn't answer)
  • Industry benchmarks (when sample size ≥5)
  • Wallet ROI calculator
  • CSV export for calls, leads, SMS, conversations
CONTROL

Stay in charge

You can pause, edit, or take over at any time.

  • Pause AI globally with one click (1h, 4h, until-tomorrow, manual)
  • Per-call human takeover (in roadmap)
  • Test your AI on a real call (operator-funded test budget)
  • Forward-your-line setup wizard with carrier-specific codes
  • Call recordings + transcripts
  • Real-time conversation view

Ready to set yours up?

Plug and play. Configured automatically for your industry. Free to start — pay only when your AI works.

Start free — $50 to activate

Ready to put your AI to work?

Plug and play. Configured automatically for your industry. Pay only when your AI actually works.

Start free — $50 to activate Hear your AI call you

Pay only when AI works · No contracts · Cancel anytime