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Features

Everything an AI receptionist should do.

OnCall is one product, not nine integrations. Inbound, outbound, SMS, booking, KB, compliance — all included on day one.

Inbound — answers every call

  • Picks up in one ring, 24/7
  • Industry-specific qualifying script (23 verticals)
  • Emergency keyword detection + escalation
  • Books straight into Google Calendar or Calendly
  • Captures lead even if caller hangs up

Outbound — calls your leads back

  • Bulk dialer for follow-ups, reminders, reactivation
  • Pacing controls: dials per minute, business-hour limits
  • Auto-pause when caller answers, retry no-answers
  • TCPA-compliant DNC list checking
  • Voicemail drop with custom message

SMS follow-up — automatic

  • 14-day sequence after each call
  • Templates per industry (urgent, scheduling, quote)
  • Replies stop the sequence
  • Bookings stop the sequence
  • Two-way SMS lives in your dashboard

Booking — straight into your calendar

  • Google Calendar (multi-calendar support)
  • Calendly (event types per service)
  • Recurring availability windows
  • Buffer times between appointments
  • Multi-tech / multi-provider routing

Knowledge base — Eva learns your business

  • Auto-extract from your website URL
  • Upload PDFs, docs, or paste raw text
  • Custom Q&A pairs
  • Per-call context (caller phone, prior history)
  • Edits go live in seconds

Compliance & security

  • AI identity disclosure (legal requirement in most regions)
  • Call recording + transcript retention controls
  • TCPA-compliant outbound dialing
  • Encrypted at rest and in transit
  • Data deletion on request

Operator controls

  • Per-call cost cap
  • Wallet auto-recharge thresholds
  • After-hours behavior per number
  • Do-not-call list
  • Custom voice + persona name

Reports + insights

  • Live call dashboard
  • Call recordings + transcripts
  • Conversion funnel: call → qualified → booked
  • Daily summary email
  • Export to CSV

Phone numbers

  • Local numbers in any US/Canadian/UK area code
  • Toll-free numbers
  • Multiple numbers per account
  • Number portability — bring or take your number
  • $10/mo per number, first month free

Ready to stop missing calls?

Set up Eva for your business in five minutes. Pay only for what your AI does — $50 minimum to start, no monthly minimums after that.

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