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OnCall for Emergency services · Towing & Roadside

AI receptionist for towing & roadside, trained on your industry.

Stranded drivers call frantic. Eva answers calmly, captures the vehicle and location, and dispatches your nearest truck — even if you're already on a job.

$50 minimum First phone number free for 30 days Cancel anytime

Tow customers don't wait. If you don't pick up in 30 seconds, they call the next number. Eva eliminates the wait.

Real scenarios

Here's how Eva handles towing & roadside calls.

SCENARIO 01

Stranded on the highway

Eva captures vehicle make/model, location (mile marker, exit), passengers, and dispatches.

Caller

I'm broken down on I-90 westbound.

Eva

I'll get a truck rolling. What's the closest mile marker or exit?

SCENARIO 02

Lockout call

Eva confirms vehicle type, location, and ID before dispatching — captures payment method.

Caller

I locked my keys in my car at the mall.

Eva

I'll send a tech. Can you describe the vehicle and where in the lot?

SCENARIO 03

Insurance/AAA dispatch routing

Eva asks if it's an insurance/club call, captures the dispatch ID, and routes appropriately.

Caller

AAA sent me to you for a tow.

Eva

Got it — what's the dispatch number AAA gave you?

Qualifying script

The questions Eva asks for towing & roadside.

Pulled directly from OnCall's industry template. You can edit, add, or remove questions any time — but these are what Eva ships with.

  • Service type
    Required · enum · tow / jump_start / lockout / tire_change / fuel
  • Current location
    Required · string
  • Tow destination if applicable
    Optional · string
  • Vehicle make/model
    Required · string
  • Callback phone
    Required · phone
  • Caller in safe spot?
    Required · boolean

Emergency detection — built in.

Eva listens for emergencies on every towing & roadside call. When she hears one of these phrases, she captures the location, urgency, and (if you've configured a transfer number) connects the caller to a human in seconds.

"highway""shoulder""accident""crash""stranded""unsafe""kids in car""pet in car""no shoulder"
Objection handling

What Eva says when callers push back.

"How much will this cost?"
Eva's response

Pricing depends on distance and service. Dispatcher will give you the exact number — want me to connect you?

Common questions for towing & roadside

FAQ

Will she give an ETA?
Yes — Eva quotes the ETA you preload (e.g., "30–45 minutes typical") but won't commit to a specific time.
Can she handle insurance/club dispatches?
Yes. She captures the dispatch ID and routes the call to your billing flow.
Does she take payment?
No, but she captures payment preference and confirms with the driver onsite.
Multi-truck coordination?
Eva captures the call. Live truck routing is your dispatch system's job — Eva sends a webhook when a job is captured.
After-hours / 24-7?
Yes. Towing agents are inherently 24/7 — Eva runs continuously.

Ready to put Eva on your towing & roadside line?

Fund a $50 wallet, pay only for what your AI does. First phone number free for 30 days. Live in five minutes.

$50 minimum · First phone number free for 30 days · Cancel anytime