New customer inquiry
Eva greets the caller, qualifies their need, and books the right next step for insurance agency.
Hi, I have a question about your insurance agency services.
Happy to help — tell me a bit about what you're looking for.
Eva picks up every Insurance Agency call 24/7 — qualifies the lead, books the appointment, and texts you the details. Trained on the questions insurance agency customers actually ask.
Insurance Agency businesses lose leads when nobody answers. Eva picks up every time and never lets a caller hit voicemail.
Eva greets the caller, qualifies their need, and books the right next step for insurance agency.
Hi, I have a question about your insurance agency services.
Happy to help — tell me a bit about what you're looking for.
A call comes in at 9pm. Eva picks up, captures details, and queues SMS follow-up so you can call them in the morning.
I know it's late — can someone call me tomorrow?
Of course. Best number to reach you on?
Eva recognizes existing customers (via CRM tag) and skips re-qualifying.
I've used you before — need to schedule again.
Welcome back! What works best — this week or next?
Pulled directly from OnCall's industry template. You can edit, add, or remove questions any time — but these are what Eva ships with.
Rates change yearly — review takes 10 minutes and you get a comparison in writing, no obligation.
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