Platform
$0 → $39/mo
First 30 days waived, then $39/mo. Usage is never included in the waiver.
Pricing
Straightforward AI Receptionist pricing.
The platform fee is waived for the first 30 days; inbound usage still costs $0.24/minute, rounded up. Phone setup and activation are separate supervised steps.
| What you pay | First month | Month 2+ |
|---|---|---|
| Platform | $0 (30-day waiver) | $39/mo |
| Phone number | $1 (activation) | $10/mo per number |
| Calls | Per-minute usage from day 1 | Per-minute usage from day 1 |
| Wallet | $50 minimum top-up | $50 minimum top-up |
Phone number
$1 → $10/mo
$1 to activate, then $10/mo.
Per inbound min
$0.24
Billed per minute, rounded up.
Wallet minimum
$50
Minimum top-up for inbound usage.
How call billing works
We round up to the nearest minute. A 5-second call costs 1 minute. A 61-second call costs 2 minutes. This is how telephony billing works — each call has setup costs (voice synthesis, transcription, phone routing) we cover regardless of length.
What that means in practice:
- Most calls (1–3 minutes): you pay exactly what you'd expect.
- Short hang-ups and wrong numbers: $0.24 each.
- Long calls (5+ minutes): $1.20+ per call.
Actual cost depends on completed billable inbound minutes and selected configuration. Estimates are examples, not guarantees.
Usage rates
Pay per billable inbound minute, rounded up. The platform-fee waiver does not waive usage.
| What you do | Cost |
|---|---|
| Inbound call answered | $0.24 / min |
| Phone number (1st) | $1 first month |
| Platform | $39 / mo |
| Wallet top-up | $50 minimum |
Wallet top-up minimum: $50. Auto-recharge optional. Card on file required at signup — the $1 number activation is the first transaction.
What's included
The current supervised AI Receptionist package. AI Sales Caller, outbound campaigns, Follow-Up real-send, automated sequences, and future roles are not included.
- AI Receptionist profile and training
- Inbound call answering after separate activation
- Lead and message capture
- Appointment-request handling when configured
- Human callback-task queue
- Owner-notification attempts according to saved readiness and consent
- Launch Center and browser-printable pilot plan
- Wallet visibility, guided improvements, pause guidance, and support
AI Receptionist estimator
Estimate inbound Receptionist usage.
Estimates are examples, not guarantees. Actual cost depends on completed billable inbound minutes and your selected configuration.
200
0500
5 min
1 min10 min
The 30-day platform-fee waiver does not waive inbound usage. First-number provisioning and activation are separate supervised steps.
Pricing questions
How does the 30-day platform-fee waiver work?
For your first 30 days, you don't pay the $39/month platform fee. Inbound call usage still applies from day one, plus $1 to activate your first phone number after supervised setup. Starting day 31, the $39/month platform fee applies.
Why is the first phone number $1?
The first number costs $1 when it is separately provisioned and activated after setup. Starting the second month, it is $10/month. Signing up does not automatically provision a number or activate the Receptionist.
Why are calls rounded up to the next minute?
Each call has fixed costs (voice synthesis, transcription, phone routing) that we cover regardless of length. Rounding up to the nearest minute is industry-standard for telephony — it's how Twilio, RingCentral, and traditional answering services all bill. A 5-second call costs the same as a 60-second call: 1 minute.
How can I estimate my monthly cost?
Use the Receptionist-only calculator with your expected inbound call count and average duration. It applies per-minute rounding, the applicable number charge, and platform fee or waiver. Estimates are examples, not guarantees; actual cost depends on completed billable inbound minutes and selected configuration.
What happens when Wallet credit is low?
Review the Wallet status and saved controls in the dashboard, then add credit when appropriate. Notification delivery and exact call behavior are not guaranteed by this pricing page; use the current in-product readiness guidance or contact OnCall through the existing support channel.
Where can I ask a billing question?
Review the current account and billing terms before purchase, and contact OnCall through the published support channel with billing questions.
What if the Receptionist gives an incorrect answer?
Review the call and report the incorrect answer in the dashboard. Use saved pause controls when available; forwarding remains customer-controlled, and OnCall handles service-side help. No live human intervention is promised, and an incorrect answer does not automatically imply a free call or refund.
Ready to try it?
30-day platform-fee waiver; inbound usage applies. Pay per billable inbound minute, rounded up. Phone provisioning and activation are separate.
Ready to put your AI to work?
Supervised AI Receptionist setup. The platform fee is waived for 30 days; inbound usage applies. Phone provisioning, forwarding, testing, review, and activation are separate.
Billable inbound minutes are rounded up · Results are not guaranteed