Skip to content
OnCall for Automotive · Auto Repair

AI receptionist for auto repair, trained on your industry.

Bay tech can't pause an alignment to answer the phone. Eva does — captures the make, model, mileage, and concern, and books the right time slot.

$50 minimum First phone number free for 30 days Cancel anytime

Shop owners answer phones between cars and miss half. Eva picks up so your tech stays under the hood.

Real scenarios

Here's how Eva handles auto repair calls.

SCENARIO 01

Check engine light

Eva captures vehicle, mileage, recent issues, and books a diagnostic.

Caller

My check engine light came on this morning.

Eva

Let's take a look. What year/make/model is the vehicle?

SCENARIO 02

Routine oil change scheduling

Eva offers next-available slots and confirms in 30 seconds.

Caller

Need an oil change for my F-150.

Eva

I have Tuesday at 9am or Wednesday at 2pm.

SCENARIO 03

Tow drop-off coordination

Eva confirms tow ETA, gets the work order ready, and texts you the heads-up.

Caller

I'm getting towed to your shop in 30 minutes.

Eva

Got it — what's the issue, and what's your callback number?

Qualifying script

The questions Eva asks for auto repair.

Pulled directly from OnCall's industry template. You can edit, add, or remove questions any time — but these are what Eva ships with.

  • Service type
    Required · enum · oil_change / brakes / diagnostics / check_engine / tires / alignment / general / other
  • Make/model/year
    Required · string
  • Vehicle drivable
    Required · boolean
  • Phone
    Required · phone
  • Preferred appointment date
    Optional · datetime
Objection handling

What Eva says when callers push back.

"Other shop is cheaper"
Eva's response

Happy to match the estimate if it's apples-to-apples. Bring it in and we'll review.

Common questions for auto repair

FAQ

Can she quote labor rates?
Only your published rate (e.g., $140/hr). Job estimates require diagnostic.
What about parts availability?
Eva captures the request and texts you to confirm. She does not access parts inventory live.
Fleet customers?
Tag fleet accounts in your CRM webhook — Eva greets them as fleet and skips re-qualifying.
Does she handle complaints?
She captures the complaint and routes to the owner — Eva never argues with a frustrated customer.
Tow companies — can she coordinate?
Yes. Eva confirms ETA, work order, and customer callback in one call.

Ready to put Eva on your auto repair line?

Fund a $50 wallet, pay only for what your AI does. First phone number free for 30 days. Live in five minutes.

$50 minimum · First phone number free for 30 days · Cancel anytime