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OnCall for Medical & wellness · Dental Office

AI receptionist for dental office, trained on your industry.

Front desk on lunch? Hold music for new patients? That's where bookings die. Eva picks up every call, asks about insurance, books cleanings — without the queue.

Start with $50 — for Dental Office Hear it live · +1 (289) 901-5002
$50 minimum First phone number free for 30 days Cancel anytime

New-patient calls go to voicemail. Insurance questions tie up the front desk. Eva handles the easy stuff so your team focuses on the chair.

Real scenarios

Here's how Eva handles dental office calls.

SCENARIO 01

New patient looking for a cleaning

Eva asks about insurance carrier, books a new-patient appointment, and texts the welcome packet.

Caller

I need a cleaning — is your office accepting new patients?

Eva

We are! Quick question: what insurance carrier do you have?

SCENARIO 02

Toothache same-day question

Eva detects pain urgency and offers the same-day emergency slot.

Caller

I've had a toothache for two days, getting worse.

Eva

I'm sorry — let me get you in today. We have a 3pm emergency slot.

SCENARIO 03

Insurance/financing inquiry

Eva answers basic insurance questions, hands off complex coverage to the front desk.

Caller

Do you take Delta Dental?

Eva

We do. Are you looking to schedule something specific?

Qualifying script

The questions Eva asks for dental office.

Pulled directly from OnCall's industry template. You can edit, add, or remove questions any time — but these are what Eva ships with.

  • New or existing patient
    Required · enum · new / existing
  • Reason for visit
    Required · enum · cleaning / exam / emergency_pain / trauma / consultation / other
  • Has dental insurance
    Optional · boolean
  • Phone
    Required · phone
  • Preferred date
    Optional · datetime

Emergency detection — built in.

Eva listens for emergencies on every dental office call. When she hears one of these phrases, she captures the location, urgency, and (if you've configured a transfer number) connects the caller to a human in seconds.

"severe pain""swelling""swollen face""knocked out""knocked tooth""broken tooth""bleeding""trauma""accident"
Objection handling

What Eva says when callers push back.

"How much will this cost?"
Eva's response

We'll verify insurance and send you a written estimate before any procedure. We don't quote prices on the phone.

Common questions for dental office

FAQ

Will she answer specific insurance coverage questions?
Eva says which carriers you accept (you preload this) and books the visit. Complex coverage questions transfer to the front desk.
Does she handle patient records lookup?
No — Eva does not access patient records. New patients only for booking; existing patients get transferred or texted.
HIPAA compliance?
Calls are recorded with disclosure. Recordings are stored in compliant infrastructure. Full BAA available on request.
Can she book emergency same-day slots?
Yes. Mark slots as "emergency" in your calendar — Eva offers them when she detects pain urgency.
Spanish or other languages?
English only at launch. Spanish on the near-term roadmap.

Ready to put Eva on your dental office line?

Fund a $50 wallet, pay only for what your AI does. First phone number free for 30 days. Live in five minutes.

Start with $50 Hear it live · +1 (289) 901-5002

$50 minimum · First phone number free for 30 days · Cancel anytime