Furnace emergencies don't wait. Neither does Eva. She picks up at 2am, captures the urgency, and texts you instantly — so a no-heat call doesn't become someone else's revenue.
Most HVAC shops lose money to two things: missed after-hours emergency calls and quote-shoppers who hang up on voicemail. Eva closes both gaps.
Eva detects the urgency, qualifies the issue, and books a same-day visit before the caller has a chance to dial your competitor.
My AC just stopped — it's brutal in here.
I hear you — let me get someone out today. Is the unit running but blowing warm, or not turning on at all?
Not turning on.
Got it. I have a 2–4pm slot today. Address?
Eva calls existing customers to book seasonal tune-ups, fills your slow weeks, and respects do-not-call requests.
Hi, this is Eva from {Tenant} — your seasonal AC tune-up is due. Tuesday morning or Thursday afternoon?
Thursday works.
Booked you for 2pm Thursday. We'll text you a reminder.
Eva qualifies budget, system type, and timeline before booking — so your tech doesn't spend an hour driving to a tire-kicker.
I need a quote on a new furnace.
Happy to help. Single-family home? Roughly when does the current one need replacing?
Pulled directly from OnCall's industry template. You can edit, add, or remove questions any time — but these are what Eva ships with.
Eva listens for emergencies on every hvac call. When she hears one of these phrases, she captures the location, urgency, and (if you've configured a transfer number) connects the caller to a human in seconds.
HVAC quotes need an in-home assessment to be accurate. The visit is free when you book service.
Most issues get worse, not better. Booking now means you're ready when you need it.
It depends on what we find. Diagnostic visits are flat-rate; any work after that is quoted separately and you decide.
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