SCENARIO 01
New consult — Botox curious
Eva asks treatment area of interest, prior experience, and books a consult.
Caller
I'm thinking about Botox for my forehead.
Eva
Great. Have you had it before, or would this be your first time?
OnCall for Medical & wellness · Medical Spa
AI receptionist for medical spa, trained on your industry.
Clients book on impulse. Miss the moment, miss the booking. Eva books consults the second they call — Botox, fillers, laser, all qualified for your aestheticians.
$50 minimum First phone number free for 30 days Cancel anytime
Med spa front desks juggle treatment rooms, payments, and phones. The phone always loses. Eva is your dedicated booking agent.
Real scenarios
Here's how Eva handles medical spa calls.
SCENARIO 02
Returning client wants a follow-up
Eva recognizes returning clients (via CRM tag), skips re-qualifying, and books straight in.
Caller
I want to book my touch-up.
Eva
Welcome back! Same provider as last time?
SCENARIO 03
Pricing question — laser hair removal
Eva quotes published package pricing if loaded, otherwise books the consult.
Caller
How much for full Brazilian laser?
Eva
Packages start at $899 for six sessions. Want to book a free consult?
Qualifying script
The questions Eva asks for medical spa.
Pulled directly from OnCall's industry template. You can edit, add, or remove questions any time — but these are what Eva ships with.
- Treatment areaRequired · enum · botox / filler / laser / weight_loss / skin_care / other
- Returning clientOptional · boolean
- PhoneRequired · phone
- EmailOptional · email
- Preferred consult dateOptional · datetime
Objection handling
What Eva says when callers push back.
"Will it hurt?"
Eva's response
Most clients describe minimal discomfort. The provider walks you through every step at the consult.
"How much?"
Eva's response
Pricing depends on the plan you and the provider agree on. Consult is free and includes a written quote.
Common questions for medical spa
FAQ
Will she share pricing?
Only published package pricing you preload. Custom plans require a consult.
Can she book different providers?
Yes. Eva offers provider availability if you set up multi-provider calendars.
HIPAA / privacy?
Eva discloses recording and stores calls in HIPAA-compliant infrastructure. BAA available.
Will she upsell packages?
Only when you set "package upsell" in the agent config. Default is consultative.
After-hours behavior?
Eva captures and texts you the next morning, or transfers to an on-call provider if configured.
Ready to put Eva on your medical spa line?
Fund a $50 wallet, pay only for what your AI does. First phone number free for 30 days. Live in five minutes.
$50 minimum · First phone number free for 30 days · Cancel anytime