Kitchen remodel inquiries are 80% tire-kickers and 20% real $50K opportunities. OnCall qualifies budget early — separating the real prospects from the daydreamers — and books the in-home consult.
Renovation is a long-cycle, high-value sale. The contractor who answers, listens, and books the consultation builds the relationship that wins the bid.
Renovation is a long-cycle, high-value sale — the average kitchen remodel runs in the $25,000-75,000 range and the customer takes 2-3 months to decide. The first call is a research call, not a booking call. The contractor who picks up, listens, and walks the homeowner through the next step builds the relationship that wins the bid.
The trouble is volume relative to capacity. A single HGTV Sunday-afternoon binge-watch can drive 30 inbound calls to a small contractor in 48 hours — calls that are 80% tire-kickers but 20% real $50K opportunities. Without phone coverage, you can't separate them. They all go to voicemail.
Most contractors handle this by hiring a sales coordinator or ISA in the $4,000-6,000 a month range. They take the calls, qualify the budget, schedule the in-home consult. Outside their shift, calls go to voicemail. The customer hires the contractor who answered.
OnCall picks up every inbound, qualifies budget range, project scope (kitchen, bath, addition, whole-home), timeline, and decision-maker status. It books an in-home consultation on your designer's calendar and texts the project notes. The tire-kickers self-filter on the budget question; the real prospects book consults. See pricing — typical pilots run $80-150 a month in usage.
Four call types that account for most of an inbound renovation day. Here's exactly how Eva handles each one.
The most common high-value call. Eva captures square footage of the kitchen, current condition, the customer's budget range (this is where tire-kickers self-filter), timeline, and books a 60-minute in-home consultation.
We want to redo our kitchen — about 200 square feet.
Great. Do you have a rough budget range you're working with?
Lower budget than kitchens but higher volume. Eva captures bathroom type (master, hall, half-bath), scope (full gut vs. cosmetic refresh), and books a free in-home consult.
The largest sale. Eva captures the home type, project scope (addition, full renovation, whole-home), and books a longer 90-minute consult with a project manager — not a junior estimator.
Different paperwork, different timing. Eva captures the insurance carrier, claim status, and routes to your insurance project manager.
Pick Renovation Contractor at signup. Voice, qualifying questions, after-hours behavior, and emergency keywords are set automatically. Customize anything later.
Curated voice + tone for renovation contractor. Swap any time.
AI captures details and texts you the lead.
4 emergency keywords pre-loaded.
All editable in your dashboard. Add or remove any.
Templates for renovation contractor pre-loaded. Channel: SMS, email, or both.
Pick Renovation Contractor. AI auto-extracts your services, hours, pricing from your website.
$1 to activate your first number, then $10/mo from month 2. Activates in <5 min. Choose any area code.
A few digits in your carrier app. AI starts answering today.
Use the calculator on the pricing page for your specific volume.
Eva captures budget range and books an in-home consultation.
We want to redo our kitchen — about 200 square feet.
Great. Do you have a rough budget range you're working with?
Eva qualifies scope and books a free in-home estimate.
Our master bath needs a refresh — vanity and tile.
Happy to help. Are we keeping the layout, or moving fixtures?
Eva captures scope and books a project-manager consult.
We just bought a 1960s house and want to renovate the whole thing.
That's a project. Square footage, and any timeline pressure — kids in school, anything like that?
Pulled directly from OnCall's industry template. You can edit, add, or remove questions any time — but these are what Eva ships with.
Eva listens for emergencies on every renovation contractor call. When she hears one of these phrases, she captures the location, urgency, and (if you've configured a transfer number) connects the caller to a human in seconds.
Renovation needs an in-home walk-through to be accurate. Consult is free, no obligation.
Smart move — you should get three. We're happy to be one of them.
Free to start. First phone number included. Pre-configured for your industry. Live in five minutes.
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