Storm hit last night. Phones are ringing. Eva handles every one — captures damage type, roof age, and address, books the inspection, and texts you a list ranked by urgency.
Storm season buries roofers in calls. Without help, you lose half of them. Eva picks up all of them and gives your sales rep a hot list by 9am.
Eva captures damage type, location, and insurance status — pre-qualifying which calls deserve a same-day visit.
We have a tree branch through our roof.
That sounds urgent — let me get a tarp crew out today. Address?
Eva asks if a claim is already filed, captures the adjuster's contact, and books a free inspection.
My adjuster wants a roofer estimate.
We do those. What's the adjuster's name and the claim number?
Eva captures referral source, roof type, and timeline — so your sales rep walks in prepared.
My neighbor said you guys did a great job.
Thanks for that — what's your neighbor's name? I'd love to credit them.
Pulled directly from OnCall's industry template. You can edit, add, or remove questions any time — but these are what Eva ships with.
Eva listens for emergencies on every roofer call. When she hears one of these phrases, she captures the location, urgency, and (if you've configured a transfer number) connects the caller to a human in seconds.
Free inspection gets you a written report — useful if you ever need to file insurance later.
Honestly, we just want to look and give you a written report. No-obligation.
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